Privacy Policy

Last Updated: January 2024

Introduction

At Programmica, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our all-in-one business management platform. Please read this policy carefully.

Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: Name, email address, phone number, billing information
  • Business Information: Company name, industry, number of employees, revenue data
  • Usage Data: How you interact with our platform, features used, time spent
  • Technical Data: IP address, browser type, device information, cookies
  • Business Data: Customer records, inventory data, financial records, employee information

How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our services
  • To process transactions and send related information
  • To send technical notices and support messages
  • To respond to comments, questions, and customer service requests
  • To monitor and analyze trends, usage, and activities
  • To detect, prevent, and address technical issues and fraud
  • To comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal and business data against unauthorized or unlawful processing, accidental loss, destruction, or damage. This includes:

  • SSL/TLS encryption for data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Secure backup and disaster recovery procedures
  • Compliance with industry standards (SOC 2 Type II, GDPR)

Data Sharing

We do not sell, trade, or rent your personal identification information to others. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our platform and conducting our business
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
  • Legal Requirements: When required by law or to protect our rights, property, or safety
  • With Your Consent: When you explicitly consent to the sharing

Your Rights

You have certain rights regarding your personal information:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us at code@programmica.com

Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Data Retention

We retain your personal and business data for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete or anonymize your data within a reasonable period, except where we are required by law to retain certain information.

Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will delete such information.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: